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TonyBet Terms and Conditions

These Terms and Conditions set out the rules that apply when you create an account, access TonyBet services or use any casino, betting or related features available through the website or supported applications.

By registering or continuing to use TonyBet, you confirm that you have read and accepted these terms together with any applicable game rules, promotion conditions, betting procedures, privacy information and other policies that apply to the services you use.

1. Using TonyBet and Accepting These Terms

TonyBet services are provided by Tonybet OÜ, an Estonian company registered under company number 12103082. The regulatory framework that applies to an account depends on the player’s location and the service being used.

  • Users accessing the service from eligible European Union countries are generally served under the applicable Estonian licence.
  • Users located in Canada, excluding Ontario, and certain South American markets may be served under the Kahnawake licence.
  • Sports betting services for eligible users in Ireland are provided under the relevant Irish authorisation.

TonyBet holds licences and authorisations issued by the relevant authorities in these jurisdictions. Players are responsible for confirming that online gambling is permitted where they are located.

If you do not agree with these Terms and Conditions, you should not register, deposit, place wagers or continue using the service.

The terms may be updated when legal, regulatory, operational or technical requirements change. Material amendments may be communicated through the website or account area. Continued use after an update means that the revised terms apply.

2. Account Registration and Player Responsibilities

Each player may hold only one personal TonyBet account. Registration must be completed by the individual who will use the account, and the information supplied must be accurate, current and complete.

Registration details may include:

  • full legal name;
  • date of birth;
  • residential address;
  • telephone number;
  • login credentials;
  • personal identification details where required.

False, incomplete or misleading registration information may result in a registration being refused or an existing account being restricted or closed.

Accounts cannot be sold, transferred, shared or operated on behalf of another person. Funds also cannot be moved directly from one TonyBet player account to another.

Duplicate Accounts

Opening more than one account is not permitted. If additional accounts are identified, TonyBet may close them and review any transactions, promotional benefits, bonuses or winnings associated with those accounts.

Where multiple accounts were deliberately created to avoid limits, promotion rules or other restrictions, further account action may be taken in accordance with these Terms.

Age and Location Requirements

You must meet the legal gambling age that applies in the country, province or territory where you are located.

For Canadian players, the minimum age may be 18 or 19 depending on the province or territory. Different age requirements apply in other regulated markets. Casino users in Estonia are generally required to be at least 21, subject to exceptions provided by local law.

TonyBet may restrict an account until the player’s age or location has been confirmed.

3. Identity and Account Verification

TonyBet may carry out identity and account verification checks during registration, after a deposit, before a withdrawal or at another stage where verification is required.

Players may be asked to provide documents such as:

  • a valid passport or identity document;
  • proof of residential address;
  • proof that a payment method belongs to the account holder;
  • bank or payment statements;
  • source of funds or source of wealth information where required;
  • additional photographs, video verification or a liveness check.

Verification may also be performed through approved third-party services and independent information sources.

Until the required checks have been completed, certain account functions may be limited. This can include deposits, wagering or withdrawals.

4. Adding Funds to Your Account

Deposits can be made using the payment options displayed in the TonyBet cashier for the player’s location. Minimum and maximum transaction amounts depend on the selected payment method.

Only payment methods held in the name of the registered account holder may be used. Third-party deposits are not accepted.

If a payment method cannot be confirmed as belonging to the player, the transaction may be rejected, reversed or held while additional verification is completed.

TonyBet may use external payment service providers to process transactions. A bank, card issuer or payment provider may apply its own fees, limits or processing conditions independently of TonyBet.

Money held in a player account does not earn interest, and TonyBet does not provide credit facilities.

5. Withdrawing Account Funds

Players may request withdrawals from their available balance provided that the relevant deposits have cleared and all required verification checks have been completed.

Where possible, withdrawals are returned through the same or an appropriate verified payment method used by the account holder. A bank transfer can only be sent to a bank account held in the player’s own name.

A withdrawal may take longer if:

  • identity checks remain incomplete;
  • additional payment verification is required;
  • source of funds checks are necessary;
  • the payment provider applies transaction restrictions;
  • the account or transaction is being reviewed for security or compliance reasons.

TonyBet processes valid withdrawal requests as soon as reasonably possible. Under the terms provided for the service, processing may take up to five working days where no additional checks or investigations are required.

Withdrawal Limits

Standard withdrawal limits may apply. The applicable limits should always be checked in the cashier before submitting a request.

  • Daily limit: up to €/$3,000.
  • Weekly limit: up to €/$15,000.
  • Monthly limit: up to €/$50,000.

Payment providers can impose separate limits in addition to those applied by TonyBet.

6. Bets, Wagers and Game Transactions

Once a wager has been confirmed and accepted, the stake is deducted from the available account balance. An accepted transaction cannot normally be cancelled by the player.

TonyBet may refuse, restrict, cancel or void a wager where this is required by account rules, verification procedures, applicable regulations, game rules or technical circumstances.

Players must not use confidential information, coordinated betting, automated systems, bots or other methods intended to gain an unfair advantage.

Attempts to manipulate betting markets, game outcomes or platform functions may lead to wagers being cancelled and the account being restricted or closed.

7. Playing Responsibly

Gambling should remain a form of entertainment and should not interfere with everyday finances, work or personal responsibilities.

TonyBet provides responsible gambling controls that can be used to manage playing activity. Depending on the jurisdiction and account, these may include:

  • deposit limits;
  • loss limits;
  • daily, weekly or monthly restrictions;
  • temporary breaks from gambling;
  • longer-term self-exclusion.

Setting Limits

Players can set limits on the amount they deposit or lose during a defined period. A request to reduce a limit may take effect immediately, while an increase or removal can be subject to a cooling-off period.

Taking a Break

A temporary break can be requested when a player wants to stop gambling for a defined period. During that time, betting and casino activity are unavailable on the account.

Self-Exclusion

Self-exclusion is available for players who need a longer break from gambling. Once activated, account access to gambling services remains restricted for the selected period.

Players should not attempt to bypass a self-exclusion by opening another account or changing their registration details.

If gambling becomes difficult to control, stop playing and use the available account restrictions. Independent gambling support organisations and blocking tools can also provide additional help.

8. Promotions and Bonus Conditions

Individual bonuses and promotional offers have their own rules. These conditions form part of the agreement whenever a player chooses to participate in a promotion.

Before activating a bonus, players should check:

  • minimum deposit requirements;
  • wagering requirements;
  • eligible games;
  • maximum permitted bets;
  • expiry periods;
  • country and account eligibility.

Promotion rules can be updated or withdrawn where permitted. The conditions displayed for an active promotion should be reviewed before participating.

9. Game Rules and Fair Use

Each game is subject to its own rules, which are generally available within the game interface. By placing a real-money wager, the player accepts the rules applicable to that title.

Players must not interfere with TonyBet systems or game software. Prohibited activity includes:

  • attempting unauthorised access to systems or servers;
  • using bots or automated gambling software;
  • introducing malicious code;
  • altering or interfering with platform data;
  • exploiting technical errors or unintended game behaviour;
  • attempting to disrupt the availability of the service.

If a player becomes aware of an obvious technical error or malfunction, they should stop using the affected service and report the issue through an official support channel.

10. General Betting Procedures

Sports betting is also governed by the betting procedures and market-specific rules available through TonyBet. Players should read the relevant market rules before confirming a bet.

Settlement rules, accepted results, abandoned events and other market-specific conditions may differ between sports and competitions.

11. Technical Errors and Service Interruptions

Online services may occasionally be affected by connection failures, software issues, hardware faults or other interruptions outside normal operation.

TonyBet takes reasonable steps to reduce these disruptions and investigate significant technical problems when they are reported.

Depending on the circumstances, an affected game or wager may be restored, settled, cancelled or refunded according to the relevant game rules and applicable regulations.

If funds or winnings are credited because of an obvious technical or administrative error, TonyBet may correct the account balance or re-settle the affected transaction.

Players must not knowingly take advantage of an error, malfunction or technical fault.

12. Keeping Your Account Secure

Players are responsible for protecting their TonyBet login details and preventing unauthorised access to their accounts.

To reduce security risks:

  • use a strong password that is not reused on other services;
  • do not share account credentials with another person;
  • avoid logging in on shared or public computers;
  • avoid financial transactions over unsecured public Wi-Fi;
  • keep browsers, operating systems and security software updated;
  • check that the website is accessed through a secure HTTPS connection;
  • sign out when using a device that other people can access.

TonyBet support representatives will not require a player to disclose their account password.

Any unexplained changes to profile information, deposits, withdrawals or betting activity should be reported through an official support channel as soon as possible.

13. Complaints and Dispute Resolution

A player who has an account, payment, betting or gaming complaint can submit it through the official TonyBet support channels.

Complaints are reviewed by the Customer Support team and may be escalated internally when additional investigation is required. The current Terms provide for a response to a formal complaint within 45 calendar days of receipt.

If a matter cannot be resolved directly, the player may have the right to approach the regulator or dispute body that applies to the licence under which the account is operated.

Relevant authorities may include the Estonian Tax and Customs Board, the appropriate Irish authority or the Kahnawake Gaming Commission, depending on the player’s account and jurisdiction.

14. Official Communication and Community Conduct

Account requests and support matters should be submitted only through communication methods provided directly on the TonyBet website or application, such as the contact form and Live Chat.

Communications with support staff or other users must not contain threatening, abusive, discriminatory, defamatory, illegal or deliberately disruptive material.

TonyBet may retain records of communications where this is permitted or required for security, service quality, regulatory or dispute-handling purposes.

Access to community or chat features may be restricted if these rules are repeatedly or seriously breached.

15. Ownership of Website Content

The TonyBet website, software and related materials may contain intellectual property owned by TonyBet or used under licence.

This includes trademarks, logos, graphics, databases, interfaces, source code, software, designs and other protected material.

Using the website does not transfer ownership of these materials or provide permission to copy, distribute, modify or commercially exploit them unless such use has been expressly authorised.

16. Invalid or Unenforceable Provisions

If any part of these Terms and Conditions is found to be invalid or unenforceable under applicable law, that provision can be separated from the remaining terms.

The rest of the Terms and Conditions will continue to apply to the extent permitted by law.

17. Governing Law and Jurisdiction

The law governing an account depends on the licence under which the relevant TonyBet services are provided.

  • Services provided under the Estonian licence are governed by Estonian law.
  • Services provided under the applicable Irish licence are governed by Irish law.
  • Services provided under the Kahnawake licence are governed by the applicable Kahnawake legal framework.

Any legal dispute is subject to the competent courts and regulatory framework applicable to the relevant account and service.

Final Information

Players should review these Terms and Conditions together with the rules that apply to individual games, betting markets, promotions, payments and responsible gambling tools.

Using TonyBet means accepting the conditions that apply to your account and jurisdiction. Always gamble within your means, set sensible limits and take a break if gambling is no longer enjoyable.